Security

As with our Security is one of the most common concerns when ordering over the Internet.

The Aquarium Shop treat this issue very seriously and we have taken all possible steps to ensure that personal data, including any Credit or Debit Card numbers are transmitted using industry standard SSL (Secure Socket Layer) encryption. This means that the information being sent is first encoded and then decoded when it arrives at our servers, so that no-one can eavesdrop or collect any of your personal information whilst it is enroute.

In addition, we work directly with Bank of Scotland Merchant Services and are happy to advise you that your full card details are not viewed by any of our staff. They are simply transmitted via the banks private X25 Network for payment authorisation, which normally takes less than 3 seconds. You receive further protection because all transactions are Cardholder Not Present. In other words, should someone else have fraudulently used your card or you did not receive what you ordered and paid for, you can justifiably claim and receive a refund if your case is proven.

Our servers sit behind a state of the art hardware firewall and the computer that handles the card transactions is not accessible from the Internet. We have employed the services of one of the countrys leading secure transaction and security providers, WorldPay (Bank of Scotland) to ensure that our security remains as rigid as possible.

Click here to read what WorldPay themselves have to say about their security.

We have our systems regularly monitored and updated, so you are probably safer using a Credit or Debit Card within any of the The Aquarium Shop websites, than you are in your local high street!

Security Hint: Look for the little padlock symbol in the bottom right of your task bar (above the clock) or browser address bar when using the shopping cart to verify that you are on a secure server. You can verify our security status yourself by clicking our Secure Site Seal (displayed on every page)